confiform smart multi row not working "+" is not working for some users who have view access

Brijendra Singh October 10, 2023

I have confiform smart multi row tables 

where when user is trying to fill details in the column using smart multi tab ans click "+" sign it's not expanding. 

for me it's working but for other user whose having view level acces is not working.

earlier it was working for them , I did not change any access level in that page.

can someone advise me on this pls.

it's bit urgent.

 

1 answer

0 votes
Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2023

Hi @Brijendra Singh 

Do they have access to the form (page and fields) that your smart multi-select field is using?

Alex

Brijendra Singh October 10, 2023

Hi @Alex Medved _ConfiForms_ ,

thanks for reply.

 i think so they are able to submit the form and they have access to view in confulence level but only smart functionality is not working for them.

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2023

I hope you understand that it is near to impossible to diagnose and help with something that was "working before" and "suddenly stopped working" 

Without even seeing what you have and hearing "i think so they are able to submit the form..."

Feel free to open a support ticket with us, so we can help you if you dont want to share details in a public ticket

Alex

Brijendra Singh October 10, 2023

is there any access level configuration I can check at my level ,

like confulence_users should have some access flag need to on or do I need to add all user in that space which I created a form and give accesses.

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2023

Users need to have at least view access on the pages where you have your forms defined to be able to use them

More on permissions: https://wiki.vertuna.com/display/CONFIFORMS/Confluence+page+permissions+and+ConfiForms

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