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can you add option to status drop down?

the drop down on our affiliate side shows a drop down of "any status" and gives the choices of Open / closed. Even though the tickets can go into "waiting for customer" per the workflow. Is there a way to add this to the drop down? The only option is to export /sort, as they cannot sort by type. would like this list to have the "waiting for customer" 

Jira snap.png


1 answer

Hi @Barbara Taylor ,

welcome to the Atlassian community!

Currently, on server/data ceneter, is not possible. Please vote the following suggestion on the Atlassian backlog

Hope this helps,


Thank you for replying, even if it is with bad news :) 

you're welcome @Barbara Taylor . Please mark my answer as accepted 

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