the drop down on our affiliate side shows a drop down of "any status" and gives the choices of Open / closed. Even though the tickets can go into "waiting for customer" per the workflow. Is there a way to add this to the drop down? The only option is to export /sort, as they cannot sort by type. would like this list to have the "waiting for customer"
Hi @Barbara Taylor ,
welcome to the Atlassian community!
Currently, on server/data ceneter, is not possible. Please vote the following suggestion on the Atlassian backlog https://jira.atlassian.com/browse/JSDSERVER-3334
Hope this helps,
Fabio
Thank you for replying, even if it is with bad news :)
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