can't rendor pdf Exception thrown while rendering the page 'Cache Module' to the PDF document

I get the following error when I try to rendor my PDF. What does it mean?

2 answers

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Hello Gillan,

 

There are a few reasons a PDF render would fail. One of the more easy solutions to try is to clear your plugin cache.

https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache

However if this does not solve the issue I suggest creating a support ticket by visiting https://support.atlassian.com 

and providing a set of logs for the Support Engineers to review.

Please zip the following and attach to this ticket:
* <confluence_home>/logs/atlassian-confluence.log
* <confluence_install>/logs/ (anything recent in this directory)

The <confluence_home> directory is the path defined in the following file: <confluence_install>/confluence/WEB-INF/classes/confluence-init.properties

Or better yet, please create a support zip at Confluence Admin>Atlassian Support Tools>Support Zip and attach it to this ticket.

 

-Regards,
Tin Nguyen | Confluence Support.

Clearing the cache did not work for me.

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Note that the page name in the error message,

Failed during PDF export. Exception message - Exception thrown while 
rendering the page 'In Conclusion'
is always the last page in the space you are exporting.  It is not necessarily the page causing trouble.

Experiment with individually exporting each page to find the troublesome page.
I entered bug CONF-37912 against this message.

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