bad url in Confluence email notifications after changing to HTTPS

Hi, we recently updated our Confluence 5.10 instance to use HTTPS using the instructions in the link

 

https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html

 

Everything went fine except the urls in email notifications DO NOT redirect to port 8443 and cannot resolve

 

For example,

 

This is the url in a notification email sent after the change.  It doesn’t append 8443 too confluence.cs.com

https://confluence.cs.com/display/DEV/DevOps+Projects?src=mail&src.mail.timestamp=1511843198472&src.mail.notification=com.atlassian.confluence.plugins.share-page%3Ashare-page-notification&src.mail.recipient=8a6956d059c468f6015a0085ac870007&src.mail.action=view

 

If I add 8443 the url will resolve correctly

https://confluence.cs.com:8443/display/DEV/DevOps+Projects?src=mail&src.mail.timestamp=1511843198472&src.mail.notification=com.atlassian.confluence.plugins.share-page%3Ashare-page-notification&src.mail.recipient=8a6956d059c468f6015a0085ac870007&src.mail.action=view

 

I double-checked the instructions and nothing was mentioned about notifications.  Anyone else have this problem?  

Also Confluence is redirecting http requests automatically to https but for some reason the email notification urls do not include 8443.

 

Thanks!

1 answer

1 accepted

This widget could not be displayed.
Josh Steckler Community Champion Nov 28, 2017

You changed the Base URL in general configuration, right?

I did - changed the base url from,

http://confluence.cs.com/

To:

https://confluence.cs.com/

 

based on,

  1. Change the Server Base URL to HTTPS. See the documentation on configuring the server base URL.
  2. Restart Confluence and access Confluence on https://<MY_BASE_URL>:8443/.
Josh Steckler Community Champion Nov 28, 2017

If you're expecting users to access Confluence using port 8443, you need to put that in your base url: https://confluence.cs.com:8443

Thanks Josh, after updating the base url to include port 8443 the issue is resolved!  

Josh Steckler Community Champion Dec 07, 2017

Great! If you wouldn't mind marking the answer as Accepted I'd appreciate it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

460 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you