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activeobjects.xml file missing in backup

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Jobin Jose
Jobin Jose Mar 10, 2021

I am exporting backup of confluence from cloud to import in to a datacenter setup hosted in Azure. I see only 2 xml files, entities.xml and exportDescriptor.properties and an attachment folder that contain many subfolders. The import fails with "invalid byte 2 of 4-byte UTF-8" error.

I followed this article https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html but it says there will be an activeobjects.xml file but I do not see it in the backed up zip file. Can someone help me where I can find this file?

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Brant Schroeder
Brant Schroeder Community Leader Dec 14, 2021

Glad to hear it was resolved.

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Jobin Jose
Jobin Jose Dec 13, 2021

@Brant Schroeder I do not remember how this was fixed but we have a working setup now after so many trials and errors. Thanks for following up anyways.

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