You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hello!
I'm new to my organization and Atlassian, so thanks in advance for any help! Some details are below:
I saw that merging accounts is not an option, so am looking into how to close out the old account (though my preference is not to delete the account). I'm seeing resources on revoking site access, revoking product access, deactivating accounts - I am wondering what the differences between all of these options are (and there might be other options, too), and what would be the best to do in this scenario. Because I'm not an org admin I know I can't deactivate the account, and was wondering if the "Revoke site access" option (shown here) is suitable.
Hi and welcome to the community!
A quick search on other Q&A's, I found this link. Does this answer your question or do you need more breakdown?
Thanks for sharing that, Stephen (and for the welcome)! I saw that this compares the deactivation process to revoking application access, but doesn't mention what revoking site access does, which is the other option I was wondering about. Do you have any information on site access revocation?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
With product access you can control which products the user should have access to. Given the example you are using Jira and Confluence in your site - User A could have access to Jira, User B to Confluence, User C to both.
By revoking site access the user will not be able anymore to use the complete site (think of Jira + Confluence).
Other than removing a user from a site: the user will be removed permanently (this time they also do not count against the bill as for licensed users).
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for walking through this, Daniel! Once site access is revoked for a user, what happens to content they've created or places they are tagged? Can you still see their old account name or is that no longer the case? I'm assuming they can no longer be tagged in new pages.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The content should stay like it is but tagging (mention) is not possible anymore as far as I know - but please double check.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
👋 Hi there, a few of us at Atlassian would love to learn about how you use "space settings" functionality in Confluence. A facelift to the space settings is long overdue and we want to start with im...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.