Why is a ldap group is empty?

[Chris Beckett]

I have several ldap user directories in Confluence similar to below.

ou=UsersA,ou=example,ou=com  (users and groups appear in Confluence, groups are populated)

ou=UsersB,ou=example,ou=com (users and groups appear in Confluence, groups are populated)

ou=Groups,ou=example,ou=com (has a group containing all users in UsersA and UsersB)

This final group is empty in confluence

[Fabio Racobaldo _Herzum_]

Hi @Christopher Beckett and welcome,

please check if nested groups have been enabled (https://confluence.atlassian.com/doc/managing-nested-groups-229838455.html)

Hope this helps,

Fabio