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Why is PDF Macro not working for attachments on other pages?

Joost Tieleman
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December 31, 2019

I am trying to use the pdf macro for a file on another page.

I select the page to which a pdf is attached; it displays all the pdf's there, from which I select the one I want to display, but it won't preview or save.

 

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2020

Hello Joost,

Thank you for contacting us about this. It appears this is a known bug at this time:

  • CONFCLOUD-68094 Unable to Insert PDFs from Other Pages Using the PDF Macro

The two workarounds aren't really ideal, as one has you attach the document directly to the page, and the other has you linking to the file using the URL from the attachments macro. However, that 2nd workaround will require you to download the file before viewing it.

In the meantime, I recommend watching that bug, and you can be updated of any changes in the future.

Regards,

Shannon

Joost Tieleman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 6, 2020

Thanks. Describes my issue exactly, indeed.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 7, 2020

You're welcome, Joost. Happy to help.

Regards,

Shannon

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