I am using Atlassian Cloud for both Confluence and JIRA. For JIRA my users have gotten into the habit of commenting by replying to notification emails, but as I understand it this feature is not available in Confluence (CONF-5002) and they must use the "reply"' link to log into the Confluence website. The problem is that when users accidentally reply to the Confluence email (which comes from email@example.com) they do not get it bounced back and are not aware that their comment has been lost.
Is there a way I can set up an auto-reply or bounce response on firstname.lastname@example.org so they will know they have made a mistake?
From Confluence side the only way to achieve that would be trough Confluence code customization (and I don't know in which part of the code). As cloud don't have a option for that and neither allow code customization the simple answer would be nope .
The only option I could think would be creating a rule on the exchange server side based on a certain condition (header/sender/subject):
Besides that all you could do is to vote for that feature and add your thoughts in there to increase it's relevance.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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