Why do I have duplicate users in my People Directory?

After creating a personal space, I noticed that I was having trouble creating a Task Report with the assignee as myself. I was getting 500s at


Stack trace:


When I checked the People Directory, I noticed 3 of myself.


1 answer

Hi Nick,

There is a current bug on OnDemand that causes duplicates in the people directory but it can be easily fixed by contacting support. The bug is CONF-9857

As it will require a restart to update the database, please let us know when it will be the best time to do so.

Sorry about the inconvenience.


To contact OnDemand Support please create an issue at support.atlassian.com

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