Why did Confluence send automatically "recommended" emails?

Hello everybody,

we have been using confluence for a couple of years now.

Last week an email went out with the headline: "Recommended in ..."

I have read some things about that issue yet but I didn't find something that is solving my problem.

The only thing I found was that when public singup is not enabled then the notification is enabled by default.

But the curious thing is that not all users got the mail, only a few ones.


In the "General configuration" in the tab "Recommended updates email" we didn't change anything.

Default schedule is "Weekly" and we did not check the box which says "Send by Default".

When I go under my personal Settings in the tab "Email" the box which says "Subscribe to recommended updates" is not checked but when I click edit then the box is checked?!

I don't have any explanation for that issue.

Hope you can help me.








1 answer

This widget could not be displayed.

Hi Anna,

did your company a confluence-update in the last couple of days?



Hi Steve,

no there was no update in the last couple of days.



Problem is solved.

We disabled the add-on.

@Anna Antretter which add-on did you disable?


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

333 views 2 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you