Why can't I upload multiple files in Confluence?

Meeghan Nolasco April 12, 2018

If I drag and drop multiple files into the drag and drop dialog only 1 will be upload.

If I click the browse for files option it also only allows for a single file upload.  

Is there a configuration that needs to be changed to allow for multiple file uploads?

3 answers

9 votes
ManuR
Atlassian Team
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April 13, 2018

Hello Meeghan,

 

If you are using Confluence Cloud this behaviour is caused by a known issue where drag and dropping attachments to an Attachments macro will only upload a single file:

To workaround this, you will need to go to the Attachments menu when clicking on the 3dot button on your page. There, you will be able to drag and drop multiple attachments at once :)

Cheers,
Manu

Meeghan Nolasco April 16, 2018

Thanks Emmanuael, good to know that it is an actual defect.  I'll use the alternate option you provided.

Sean Favata
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June 18, 2018

Thank you Emmauel for the insight. This tip saved me a lot of time!

Cheers! 

Lauren de Klerk
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October 8, 2018

Thank you Emmanuel!  This also helped me (similar issue).

Uday Joshi December 10, 2018

Thanks Emmanuel. Helped me too! :)

Suchi Garg
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January 1, 2019

Thanks. the workaround works.

Sadaf Mufti May 2, 2019

Thanks a lot for this workaround. :)

Jerry Dodge April 9, 2020

This appears to have its own bug. For me, I have a page with an attachment macro containing 2 different files. If I go to that separate attachments screen, the menu item confirms by showing "Attachments (2)" but when I open it, it doesn't show any information about them. Not to mention, each attachment is separated by a HUGE amount of blank space, almost the entire page. I have to scroll down just to see the second one. But still, doesn't even show the names of these attachments. 

Mariano May 1, 2021

Hello @Manu! Is there a way I can get access to the ticket? Or was it closed?  Bug is still not resolved :/

Jürg Streit
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October 11, 2021

Still 6 months later, the bug is not resolved... 

1 vote
Daniel G February 24, 2020

The problem still persists (the "maximum attachments per upload" setting makes no difference).

Bug:

https://jira.atlassian.com/browse/CONFCLOUD-58775

Mariano May 1, 2021

Hello @Daniel G ! Thanks for the ticket link. I've also commented it and hoping to get it viewed by the Atlassian team.!

1 vote
Manon Soubies-Camy _Modus Create_
Community Leader
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April 12, 2018

Hello Meeghan,

There is indeed an attachment setting about the maximum attachments per upload. If you're an administrator, you can change it by going to the General configuration menu > Attachment Settings section:

attachmentSettings.PNG

 If these settings are OK, I'd suggest to look at the following:

  • Are you using a supported browser? If you're using Confluence 6.8, you'll find the answer here.
  • Assuming you're using Confluence Server, is there any error in your logs? See <confluence-home>/logs/atlassian-confluence.log

- Manon

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