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Why can't Confluence import files using recent Firefox updates?

Tina Hutchinson
Tina Hutchinson Aug 17, 2017

Why are recent Firefox releases (55.x) not working in Confluence when trying to import a file? After browsing to the file and clicking "Insert" the progress bar just hangs, instead of inserting the file to the page.  Same thing if you try to drag & drop, or upload using a File List.  The files won't import. This happens with any type of file- Word, PDF, mp4, etc.  I had to reinstall an earlier version of Firefox (52.3), so the file import process works again. We use Confluence Cloud.

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Gonchik Tsymzhitov
Gonchik Tsymzhitov Community Leader Jan 04, 2021

I think it's too obsolete

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Confluence
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Shaziya Tambawala
Shaziya Tambawala
Posted in Confluence Cloud

Please tell us how you use Confluence space settings

👋 Hi there, a few of us at Atlassian would love to learn about how you use "space settings" functionality in Confluence. A facelift to the space settings is long overdue and we want to start with im...

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