Why can I not export to pdf. Get an error that says session expired.

Bob Steurer February 27, 2024

When I try to export a page to a pdf document format, I get an error that says session has expired even though the session is active. What is happening?

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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2024

Hello @Bob Steurer 

Try with logging off and logging in. If it doesn't work clear the browser cache and start the incognito mode. This should only be a temporary issue.

Bob Steurer February 27, 2024

Did that and no help.

Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2024

I am facing the same issue, good thing that you have reported it. Give it an hour or less. I will tag Atlassian here for this issue.

If it doesn't gets fixed within some time, raise a support for Atlassian for this issue.

Bob Steurer February 27, 2024

I have been facing this issue for the past 6 hours or so.

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