Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why are atlassian cloud producs so slow? Edited

Just configuring some confluence spaces and permissions is making me insane because it is really really slow.

 

Switching a TAB in the confluence settings literally takes 10 seconds!

 

How is this acceptable in 2021?

Is there anything we can do about that? 

2 answers

I can confirm this behavior.

Jira and Confluence behave quite sluggish during business hours. It's varying but most of the time it's slow.

I'm doing quite a bit of work in the evenings (CEST, 9pm) where speeds are always very fast (as expected).

During slow periods, I have the same experience using the same services over 4G, so I can pretty much exclude the local network or machine.

My guess is that this is down to the overall load during business hours.

@Jürgen Wagner

FYI: there appear to be a few things in the works wrt. performance (Q3-Q4 2021): https://www.atlassian.com/roadmap/cloud?category=performanceReliability&search=performance

You can check a few things on your end:

  • Are other users (admins, or non-admins) experiencing long load times too?
  • Does the Atlassian Status Page show something other than "Operational" for Confluence at the time?
  • Have you tried using a different browser to check the speed for the exact same operation? If it's much faster in another browser, well, it's a browser issue. Try things like clearing cache, disabling extensions, closing/restarting the browser and testing with no other tabs open, etc.
  • How is your network speed and latency? Actually run some network tests. Atlassian cloud products are "chatty", so a high latency can hurt. LAN hardware and config can be impactful.
  • Some organizational security applications can affect performance. Are there network monitors or antivirus apps running?
  • Run a performance monitor on your computer to watch CPU, I/O, network, etc. as you're using Confluence. Is something else (maybe in the background) using a lot of resources?
  • Do you have enough RAM? Is your computer more than 3 years old? etc.

Most people with performance concerns like this experience them only intermittently. The above incomplete list is some of the non-Atlassian things that can substantially affect perceived speed.

There are also times when the Atlassiverse is not performing optimally, but they monitor and correct those issues, so they should not persist for days. If they do, reaching out to support is the next step.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

🥓🙅🏻‍♀️ Meet-less May Badge!

Hello Confluence Community!  What if i told you that you could have a healthier life and be 100% meet-less? This month, we're promoting a healthy, balanced work diet with Confluence. We la...

205 views 2 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you