Why am I blocked from certain configuration functions?

I'm using my free trial to see if I can get a site set up the way I want it. So far, whenever I try to change the configuration, I keep seeing a closed hand and a red circle with a line through it. What exactly does that mean, and why can't I make the changes I need?

1 answer

0 votes

If it's the icon I'm thinking of, those are configuration items you cannot change in that screen, either because you have set up something else to disallow it, or you don't have the admin rights to do it.  The items are rendered because the setting is information an admin might need to see, and the icon is there to tell you that access is blocked.

I might be thinking of the wrong thing though - could you give us an example?  And/or a screenshot?

Evidently, the issue was that certain functions can only be changed on a server based version of the site.

Yes, Cloud has a load of restricted functions, so "you don't have the admin rights to do it" applies. I really should have said that before.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Confluence

What are your project planning tips?

Hello Community,  Jessica here from the Confluence product marketing team! Today I wanted to get your takes on project planning –– what works, what doesn’t, how do you know if you’re doing it r...

182 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you