In CUSTOMFIELD table I have two fields which are relatable with satisfaction rating.
First it is SATISFACTION field (in my version of database: id = 11102), second it is SATISFACTION DATE field (id = 11103).
In CUSTOMFIELDVALUE table, value of SATISFACTION field is in STRINGVALUE column, value of SATISFACTION DATE field is in DATEVALUE column.
cfv.stringvalue as "star",
join jiraissue ji on cfv.issue = ji.id
join project p on ji.project = p.id
join customfieldvalue cfv2 on ji.id = cfv2.issue and cfv2.customfield = 11103
cfv.customfield = 11102
Hi, @Anita Dzik - this actually works for me! Thank you!
I replaced your customfield ID using the following and I was able to get the STAR rating.
I then got the Customer feedback/comment part using the below SQL:
join jiraissue i
on (i.id = ep.entity_id)
join project p
on (i.project = p.id)
ep.property_key = 'service-request-feedback-comment'
Joined the tables together and was able to re-create the data displayed in the Satisfaction report.
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