I'm seeing the banner:
"Action required. You can‘t edit or create new content in Confluence until you upgrade for more storage or delete 1.5 GB GB of files."
My Storage Admin tells me:
"3.5 GB of 2 GB used" "1.5 GB over limit"
"You've exceeded the 2 GB storage limit for Confluence Free. You'll need to delete files or upgrade for more storage."
Also: This data DOES reflect my most current storage usage, because i have not touched anything in the last 4 hours.
My Attachment Manager tells me:
Attachments 207 / Attachments size 71 MB / Old Version Attachments size 1 MB
My Question:
Where are all the files that are taking up this space and how can i delete them?
thanks
Hi @Blair McKellar , welcome.
On the space level, everything that you delete ends up in Thrash
Space settings > Manage content > Thrash.
Pages, attachments, screenshots....
On the site level, every space that you delete ends up in Thrash - but a different one :)
Spaces > View all spaces > Thrashed
See my answer here.
Ensure that you empty all Spaces' thrashes and also the 'communal' one on the site level.
Hope this helps :)
Thanks for your suggestion but this did not resolve our issue.
There is no trash anywhere.
No recently deleted files. No recently deleted spaces.
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Hi @Blair McKellar ,
Welcome to the community !!
Can you check if there is any file in backup manager. That could be consuming the disk.
https://<baseURL>.atlassian.net/wiki/plugins/servlet/ondemandbackupmanager/admin, scroll to end of the page.
Please note: Backup files are stored in Filestore and automatically deleted after 14 days.
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Thanks for your suggestion, but this did not resolve our issue.
We have never used the backup feature so nothing is in there.
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