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When I disable a user, nothing seems to happen

I see the option to disable a user, however every time I hit the button, nothing happens and I can just keep on disabling the user in question.

2 answers

0 votes

Hi @Matthias Verbeke ,

are your user coming from the internal directory or from an external one (ActiveDirectory)?


0 votes
Marco Salvi Atlassian Team May 24, 2022

Hi Matthias,
after clicking on the Disable link you should land on another page that ask for confirmation. As this seems not to be the case can you attempt to enable the Developer Tools in your browser and check in the Network tab if some error is reported after clicking Disable?

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