When I disable a user, nothing seems to happen

Matthias Verbeke May 24, 2022

I see the option to disable a user, however every time I hit the button, nothing happens and I can just keep on disabling the user in question.

2 answers

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 29, 2022

Hi @Matthias Verbeke ,

are your user coming from the internal directory or from an external one (ActiveDirectory)?

Fabio

0 votes
Marco Salvi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2022

Hi Matthias,
after clicking on the Disable link you should land on another page that ask for confirmation. As this seems not to be the case can you attempt to enable the Developer Tools in your browser and check in the Network tab if some error is reported after clicking Disable?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events