View JSD SLA vs Breached report in Confluence

[robert.nadon]

GDay all,

is there a way to view the JSD SLA vs breached in confluence?  

using html and an iframe keeps getting refused to connect.

Also other JDS reports.   Really hoping for OOB but if it requires a plugin I would be interested in that as well.

Thanks,

Robert

[Gökçe Gürsel {Appfire} · Accepted solution]

Hi @robert.nadon ,

You can display SLA met vs breached (also in progress SLAs) gadgets in Confluence using Time to SLA . I think this is the best fit for your use case. You can read more about these gadgets here but basically, you can customize these gadgets with a JQL, select specific SLAs to display, and refresh displayed data in regular intervals to keep users up to date.

You can also use our SLA functions in the Jira issues gadget to display issues with breached SLAs and met SLAs in Confluence. 

Let me know if you have any questions.

Cheers,

Gökçe

[robert.nadon]

Good stuff, but this will display the list of issues in confluence not the graphs, correct?

[Gökçe Gürsel {Appfire}]

Various Time to SLA  graphs can be displayed by selecting gadgets in Confluence like below (Graphs will be displayed)

Let me know if you have any questions.

Cheers,

Gökçe

[robert.nadon]

You keep referring to Confluence Gadgets.  Gadgets are in Jira, Confluence has Macros.

So do you install a TTS plugin into confluence?  I could not find it in the marketplace.  

Installing a plugin to Jira does not add the macros to confluence.

[Tuncay Senturk]

Hi @robert.nadon 

You can use any Jira gadget within Confluence by registering as the external gadget.

Here you can see detailed explanation regarding the external gadgets.

[robert.nadon]

Oh that's right, I forgot all about that.  Thanks so much.