User gets a browser timeout error trying to update a very large Confluence document

Wayne Hustis January 5, 2023

The document in question, an API guide is very large - the Read Time estimate is 1717 minutes (28 hours).  

The document says it has Unpublished Changes but the author says the Save and Publish buttons are greyed out and then his browser times out and crashes if he persists.

Is there a resolution for this or has my user hit a limit on how large documents can be?

Thanks in advance for any guidance!
Wayne

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2023

@Wayne Hustis the document might be to large for the browser's cache to handle.  I would suggest submitting a support issue to Atlassian so they can look at the specific page.

https://support.atlassian.com/contact/ 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events