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User Interface constantly flickers and jumps! Edited

lzektser I'm New Here Sep 18, 2020

I cannot document in confluence because your UI is constantly jumping and flickering either in edit mode or read only mode, both have the same issue.

Please fix this! 

2 answers

1 vote
Dave Liao Community Leader Sep 18, 2020

@lzektser - can you provide more details? 🤔

  • What browser are you using? Is it the most recent version?
  • What platform are you on? Windows? macOS? iOS?
  • Try starting over from scratch. Restart your machine. Log out of Confluence, clear your browser cache, restart your browser ... is this still happening?
lzektser I'm New Here Sep 18, 2020

Sorry, I am new here.

Maybe I have high expectation,  thought I am dealing with Atlassian customer support, not sure why they direct to the Atlassian community when I specifically chose IT/bugs option. 
Typically there are logs a support person would look and would find out all that information mentioned in the top 2 bullet points asked by Dave Liao.  
All I need is a working product where I can document things, and that, most certainly is NOT the case, for the past 2 day it been hell working in confluence, although that was noted much earlier than that. 

I rebooted my machine many times today and yesterday, none of that helped!
Browser: Chrome version (85.0.4183.102)
OS: Windows 10
We did a switch to your latest UI confluence version on august 31.
Honestly the the worst decision ever made!
Unusable UI
Working with tables is a nightmare
My feedback for it is all negative unfortunately, no hard feelings please.  

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Dave Liao Community Leader Sep 18, 2020

@lzektser - No hard feelings at all - we don't work for Atlassian. 😉 Software can be quirky, and you made it this far!

  • Are you experiencing the UI flicker in incognito mode?
  • Do you have other teammates who have this problem? If so, are they in the same part of the world as you?

FYI If you're entitled to Atlassian Support - especially if you're in a trial of Confluence Cloud Premium - definitely reach out to them, and make sure a ticket is filed.

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1 vote

This sounds like you have a problem with your browser.

There have been reports of this in the past that have turned out to be down to browser extensions, and apps related to creating complex tables.  Could you tell us if this is happening for all pages, or just those with tables in them?

(But look at @Dave Liao 's answers first, as we'll need that information too)

Dave Liao Community Leader Sep 18, 2020

Isn't it lovely how gremlins lurk in our browsers? 😂

Like lzektser likes this

Mogwai!  (I've never argued that Die Hard is not a Christmas film, but I'll argue to my dying breath that Gremlins is a better Christmas film)

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Dave Liao Community Leader Sep 18, 2020

Gremlins IS a better Christmas film, for sure! I couldn't believe how grisly the movie was until I rewatched it a few years ago... 💀

Sizzling UI issues might be Gremlins 2 related...

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