Use Confluence blueprints in JIRA Service Desk

Hi Community,

is it possible to add more Confluence blueprints when creating a page from an JSD-Issue. I've just two options and would like to add my custom blueprint.

Here is a screenshot what i'm talking about and where i'd like to have more options.


Thanks for your replies and best regards from Germany,


1 answer

1 vote


Can you help verify what you need exactly? Do you want to add more blueprints in general, or include ones from Confluence which don't display here?

What options are you currently seeing? 



Hi Shannon, thanks for your answer. Sorry for the late response i was ill.

Actually i've 2 "blueprint" options in JSD to create a page in confluence. The 1st one is "knowledge base article" and 2nd is a "How-to-article". Now i want a 3rd option e.g. "Decisions".

I have no idea where to configure a confluence blueprint to be visible in JSD.


Thanks for any advice,


BR Robert.

Maybe an other explaination:

I have linked a Confluence-Space with my Jira Service Desk Project.
As an Agent I can create Confluence-Pages out of a Jira-Issues

=> Create an article

There I can only chose from 2 Confluence-Templates: HowTo-Article and Troubleshotting-Guide.


Is there any way to add existinge Confluence Templates to that select-List in Jira?

Exactly what i need ;-)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 8 hours ago in Confluence Cloud

Happy holidays from our team to yours!

Hi Community!  2018 was filled with changes for our team, both big and small, and we've taken a lot of time to both celebrate our wins and recognize areas of improvement. One thing that we're a...

86 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you