Update without notifying watcher - Bugged

Andrea Mappoura July 5, 2024

Hello,

At the company where I work, we have been updating pages without notifying watchers, and our clients are unable to see the latest changes. This creates miscommunication with our clients, as it seems no one can view the latest version except the page owner. In these cases, we just update the page again, and then they are able to see the changes. It seems that everyone, except for the page owner, is viewing the second to last version of the page instead of the latest one.

Additionally, we face the issue that the page owners themselves cannot view the updates they have made, even in edit mode, after the new version has been published. We lose all the updates and it is very frustrating.

Is anyone else experiencing these issues?

 

Thank you!

1 answer

1 vote
Shawn Doyle - ReleaseTEAM
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2024

This does sound confusing.  Are you publishing the pages?

Andrea Mappoura July 7, 2024

Thank you for your reply.

Yes, we are updating without notifying watchers. The new version can be seen in the page history, but sometimes the updates are not visible at all.

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