Unable to remove label from confluence page

I'm sure I've seen a reference to this before, but the searching is weak in this one at the moment.

Simple symptom - got some confluence pages which have labels. We want to remove a couple of them.

  • We nip into "edit" mode, and delete the label, which vanishes off the labels line.
  • Upon committing the edit (whether we've touched the body or not), the label comes back.
  • Trying to rename the label to something else also fails - it appears to work until the change is committed, and then the old label reappears, alongside the new name
  • Other new labels (including the results of failing to rename a label as above) can be removed fine
  • Nothing shows in the logs

For info, we're on Confluence 3.4, but I'm sure I've seen it in 3.0 a while ago, and I'm sure I've seen a discussion about it

So, if someone could point me in the right direction for the discussions I seem to remember, and/or a fix, I'd be most grateful. Failing that, anyone know how to provoke the logs into telling me more?

1 answer

1 accepted

1 vote
Joe Clark Atlassian Team Mar 14, 2012

I can't specifically recall any problems like this with labelling, but there are problems like this with favourites (which are implemented as labels)... is this instance one that has been upgraded from an earlier version of Conflence (like early 2.x versions)?

This question/answer goes into a little bit of detail about it - https://answers.atlassian.com/questions/23138/cannot-make-changes-to-favorite-spaces-the-ui-for-the-change-seems-to-work-but-change-doesn-t-persist

EDIT: and the related KB article: http://confluence.atlassian.com/display/CONFKB/Cannot+Add+or+Remove+a+Favourite+Space+from+the+Dashboard

Hmm. 2.9 confluence import. Ok, I'll have a rummage through the database and see if that might be the problem. Thanks Joseph.

Mmm, that was sort of right - wasn't specifically that, but removing the data from the database fixed it.

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