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Unable to publish page
Edited
I am unable to publish a new page and also, schedule publishing a page. I tried different browsers, cleared cache, restarting the laptop, but nothing works. How do I resolve this?
2 answers
Hi @Shipra Jain and welcome,
in order to perform a troubleshooting on issue that you are experiencing please perform the follwoing steps :
In your browser:
-
Open developer tools in your browser, view the Network tab and reproduce the issue.
- After clicking Publish and observing the error on screen, look at the Network tab in developer tools.
- There will be a "<pageID>?status=draft" PUT request, which looks like this highlighted line:
- Select this line to view the PUT request, and navigate to the "Headers" tab:
Please let us know what is the result.
Fabio
Hi Fabio,
Thank you for responding to my query. I am unable to follow the steps, this is the error I am seeing, please let me know how can I resolve this.
Thank you,
Shipra
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