Dear Support Team,
our external Confluence instance is supposed to provide free online documentation for our customers and prospects in regard to our software products.
Even though we grant anonymous public access, even though we installed a free SEO plugin (the only one there was on the Atlassian marketplace btw.) Google ignores our external Confluence instance.
Please tell us how we can become part of Google's crawling activity.
Thanks and best regards,
Welcome to Atlassian Community. It's nice to have you!
Google will index any site that isn't blocking it from access, such as with a firewall, internal network, or due to Confluence permissions.
Just to confirm, when you view your Confluence instance in Incognito or Private Browsing mode, you can completely see all of the pages in Confluence you intend for anonymous users? Are you able to access the site from outside of your local network?
If this is true, then there's no reason that Google wouldn't be able to index your site. It can take up to 4 weeks for Google to index a new site. Another option is to resubmit your site to Google.
If you continue to have issues, then you'll want to reach out to Google for assistance.
Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events