It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to edit "old" pages after upgrading to 7.1.2 Edited

Since upgrading from 6.x to 7.1.2 we are unable to edit pages created prior to the upgrade. New pages can be created and edited.

This is what I see in the log when a user tries to edit a page:

2020-01-30 12:31:45,631 WARN [http-nio-8090-exec-7] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #70385150)
-- url: /pages/editpage.action | page: 65573 | traceId: 194710e91872e937 | userName: myuser | referer: https://confluence.mydomain.com/display/OI/mydomain+IT | action: editpage
2020-01-30 12:31:45,637 WARN [http-nio-8090-exec-7] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #70385150)
-- url: /pages/editpage.action | traceId: 194710e91872e937 | userName: myuser | referer: https://confluence.mydomain.com/display/OI/mydomain+IT
2020-01-30 12:31:46,258 WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #456536595)
-- space: 98306 | url: /plugins/editor-loader/editor.action | page: 65573 | traceId: b590e27ccd306e52 | userName: myuser | referer: https://confluence.mydomain.com/pages/viewpage.action?pageId=65573&editingFailed | action: editor
2020-01-30 12:31:46,263 WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #456536595)
-- url: /plugins/editor-loader/editor.action | traceId: b590e27ccd306e52 | userName: myuser | referer: https://confluence.mydomain.com/pages/viewpage.action?pageId=65573&editingFailed

 I have tried repairing the ancestors table which seemed to be a solution for a similar problem, but that did not work. Does anyone know anything else we might be able to try to "repair" these "old" pages?

2 answers

1 accepted

0 votes
Answer accepted

 Synchrony Interop Bootstrap plugin under General Configuration > Add-ons > All has corrected this issue for me.

https://confluence.atlassian.com/confkb/unable-to-edit-pages-or-enable-collaborative-editing-on-confluence-due-to-disabled-system-plugins-946044810.html

0 votes
Brant Schroeder Community Leader Jan 30, 2020

This is usually caused by a plugin issue.   I would suggest cleaning the plugin cache (How to clear Confluence plugins cache).

I have tried this and it did not work. I continue to get the message:

Unable to edit

Editing is unavailable right now. Try again in a few minutes.

Annotation 2020-01-30 203748.png

Brant Schroeder Community Leader Jan 31, 2020

Do you have collaborative editing turned on?

I don't see Collaborative Editing under General Configuration in the admin panel, which is where I think it is supposed to be.

I found Collaborative Editing under the Apps config. When I try to enable it, I get spammed with:

Something went wrong

Please try again.

Annotation 2020-02-03 134401.png

Brant Schroeder Community Leader Feb 03, 2020

Glad we were able to confirm that it was a plugin issue.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

Lessons and Learnings: Six Months of Working Remote [Discussion]

Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...

8,368 views 6 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you