It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to edit a new blank page

I can no longer edit the title or body on a newly created blank page. Both fields are greyed out and won't accept input.

I've been using Confluence for a few months now. I was initially able to create and edit new pages.

Any ideas how to fix this?

Using the latest Firefox (71.0) on 64-bit Win7 Pro

Thanks

Steve

 

2 answers

Hi Steve,

 

Working through the following steps (one by one) might hopefully resolve this for you?

 

It could also be a temporary service issue you've run into, if you're using cloud.

 

1 - Clear your cache

2 - Disable any browser extensions / add-ons

3 - Attempt access via a different browser

 

- Alex

Thanks for the suggestions.

Clearing the cache and disabling add-ons/extensions made no difference.

I've just downloaded Chrome, and this allows me to edit a new blank page.

Bit annoying if I have to use a different browser just for this one site. Plus, others seem to be having issues with other browsers as well, so no telling how long this will continue to work.

Thanks for you help.

Hi,

I seem to have the same issue. I used to be able to edit pages but that stopped some weeks ago. I posted here as well. I do not get any  "connection failed" error messages on the browser development console, as @Shannon_Spaniol suggested. She kindly pointed me to

  • CONFCLOUD-68168 Edit functions is grayed out in Confluence Cloud for certain users

Doing the web test I get problems with SSL WebSockets:

Screenshot from 2020-01-03 10-54-23.png

I use Ubuntu 18.04 and Firefox 71.0 (64-bit). Chromium Version 79.0.3945.79 gives the same problems.

Regards,

Jakob

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

How is your team having fun and bonding, remotely, utilizing Confluence?

Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...

327 views 9 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you