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Since yesterday we are unable to access to our self hosted Confluence server instance.
We're getting asked for a licence key. We renewed the licence at 28th of september 2021. After posting this key we have to set up the database, etc. - but we have set up that years ago.
Can you help us and tell us why that happened?
Thanks in advance
Manuel Bruder
1 answer
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Your instance might be affected by this, If you have the backup of the confluence with the latest I would suggest creating a new environment and installing the confluence, and then restoring the backup.
I would also recommend you to open a priority ticket with Atlassian and asked for the help and best recommendation to mitigate this.
Hope this information is helpful.
Regards, Mayur
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