Community
Q&A
Confluence
Questions
Uesrs without access to confluence counting towards license

Uesrs without access to confluence counting towards license

We are using the starter license for Confluence, which allows up to 10 users. We are also using the Jira user directory to sync users across several Atlassian products, including Confluence. The probelm is that although only 4 users in the user directory have permissions to use Confluence, it's counting the other six users towards the license. Surely only those users with access to Confluence (in the "confluence-users" group) shoud count towards the license?

Any help much appreciated.

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote

Answer accepted

Check the permissions page - exactly what groups have "use" and "administrate" permissions?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thank you Nic, that was the key! It seems that the group jira-users had the 'use' permission.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

That would do it :-)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

0 votes

How many users are there in the confluence-users group in JIRA?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

Was this helpful?

Thanks!

TAGS