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Trouble enabling public (anonymous) access to the Confluence Space with Product Manual

Yan Gloukhovski June 10, 2021

Hi, i'm having trouble opening up the Confluence Space url to the anonymous users (i.e. public). 

 

When i go to global settings - there is no option to Anonymous Acccess as discribed in Confluence help page. Only option to add groups with users already using Atlassian products. 

I have a paid account - so this should be enabled as i understand. 

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Nic Brough -Adaptavist-
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June 10, 2021

Even the free accounts show the "anonymous access" tab in the security page.  They just grey it out and tell you it's not configurable because you're on a free account.

The thing that makes it vanish completely is enabling "public links" - these are incompatible with anonymous access.

Unfortunately, Atlassian seem to have taken the docs for these offline, the page is not available any more, so I can't point to the full docs.

If you want to enable anonymous access, you'll need to go into your admin section, find public links, and turn them off.  I think it's in the general settings (advanced), but I can't remember, so you may have to do some hunting.

Yan Gloukhovski June 12, 2021

great, found it, thanks!

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