Trial license extension

[Alexander Tymchuk]

Hi.

I am migrating our confluence Spaces from Server 5.1.5 with expired license to Cloud with active license. To proceed with the migration I have to install migration agent to server however it can be done only for Server 5.10.x or higher version.

KB articles says that I have to request my license extension so that I have 60 days to upgrade current install and then migrate. How can I do that? How to extend the current license? "Open a ticket" ling gets me here, and the Server instance was installed by an admin who is not with the company anymore so I can't login to my.atlassian.com as even do not know which mailbox is to be used. Please advise. 

[Brant Schroeder · Accepted solution]

@Alexander Tymchuk I would suggest reaching out to licensing here: https://www.atlassian.com/company/contact/purchasing-licensing

[Alexander Tymchuk]

Thank you. That form did not work properly yesterday, but today it worked for me. I contacted Atlassian and is waiting for the outcome.