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Top navigation bar keeps disappearing

Lillian Shibata-Salley
Lillian Shibata-Salley January 9, 2017

I searched and said to upgrade to 6.1 but we are on cloud. Please advise.

Thanks

Lillian

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 9, 2017

Could you explain the symptoms you are seeing?

Also, test it with another browser, does that do the same?

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Lillian Shibata-Salley
Lillian Shibata-Salley January 9, 2017

I’d be on a page, reviewing JIRAs then scroll up and whole navigation bar is missing so can’t go anywhere. Tried on both IE and Chrome and same thing.

 

This would happen if I go to Tempo as well – same thing. Not sure when it happens but happens often.

 

Similar to this ticket: https://confluence.atlassian.com/jirakb/top-navigation-bar-in-jira-disappear-420184911.html

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 10, 2017

That sounds very odd, and I can't replicate it on Cloud.

I think it needs to go to Atlassian support for more investigation - https://support.atlassian.com

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Lillian Shibata-Salley
Lillian Shibata-Salley January 10, 2017

Ok thanks Nic! Appreciate the look!!

Lillian

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