Top navigation bar keeps disappearing

[Lillian Shibata-Salley]

I searched and said to upgrade to 6.1 but we are on cloud. Please advise.

Thanks

Lillian

[Nic Brough -Adaptavist- · Accepted solution]

Could you explain the symptoms you are seeing?

Also, test it with another browser, does that do the same?

[Lillian Shibata-Salley]

I’d be on a page, reviewing JIRAs then scroll up and whole navigation bar is missing so can’t go anywhere. Tried on both IE and Chrome and same thing.

This would happen if I go to Tempo as well – same thing. Not sure when it happens but happens often.

Similar to this ticket: https://confluence.atlassian.com/jirakb/top-navigation-bar-in-jira-disappear-420184911.html

[Nic Brough -Adaptavist-]

That sounds very odd, and I can't replicate it on Cloud.

I think it needs to go to Atlassian support for more investigation - https://support.atlassian.com

[Lillian Shibata-Salley]

Ok thanks Nic! Appreciate the look!!

Lillian