Thumbnails not clickable

Kev Chu October 3, 2023

After a recent Migration from the old standalone Confluence to the Atlassian Confluence Cloud, clicking on thumbnails no longer bring up the full-sized version of the image.  The thumbnails simply aren't clickable anymore. Prior to migration, the thumbnails brings up the full-sized images.  Is there a way to re-enable this?

2 answers

1 vote
Fabio Racobaldo _Herzum_
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October 4, 2023

Hi @Kev Chu and welcome,

are you sure that attachment have been migrated? In confluence cloud if you click on an image in a page a full page image appears.

Fabio

Kev Chu October 4, 2023

I think the issue was that some of the pages were converted to the new editor which seems like all the attached images on the page are no longer links but embedded images? It appears that pages where it still retains the legacy editor, the thumbnails are clickable.  On the pages that have been converted to the new editor, I can no longer revert back to the Legacy version.

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0 votes
Rodrigo
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October 4, 2023

Hello @Kev Chu and welcome to the Atlassian Community!

May I ask, are these attachments nested within a macro? I've seen this happen when this is the case. Non-nested attachments work normally, nested ones change behavior.

Hope this can help too!

With friendly regards
Rodrigo

Kev Chu October 4, 2023

I don't think they are nested within a macro, the attachments are just dragged and dropped into the body paragraph of the page, nothing fancy at all.

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Imran
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July 14, 2024

Hello Community,

Any resolution to the issue above as I am facing the same problem when migrating from legacy to the new editor.

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