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The picture in the page are not able to be shown to other people except me.


Really confused.

I made a page having some images (around 15ea)

but, other people told me they were not able to see the pictures like below.


but, I have no problem to see them. my publishing the page again and their refreshing the page were not helpful to solve this problem.

Other pages don't have problems like this page. only this page has this issue.

I would like to know why this problem happened and how I can solve this problem?

2 answers

1 accepted

0 votes
Answer accepted

Hi @Jiebyoung Park ,

for servers we may need to re-index if some cases. 

But this is for Atlassian Confluence cloud. so no re-index there.

Recently someone faced the same concern in community, they raised a ticket to support desk and it resolved. please check the below community post link. 

Hoping the same may be helpful to you 

0 votes
Owen Wallis Atlassian Team Jan 27, 2021

Hi @Jiebyoung Park,

It may be that you copied and pasted images from a personal Google Drive or other personal space - meaning you could see them but other users who don't have access to that space can't see them. Could this be it?

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