The Undo/Redo button used to be available on the far right right of the tool bar when I was editing a page. Both those buttons are now missing? Is there a setting to change the toolbar contents that I am missing?
Unbelievable that after several months this the undo button still hasn't been brought back. There is an old adage "If it isn't broken don't fix it". This was a commonly used feature that exist on just about every single editor everywhere - to remove one small button to "supposedly" clean up the UI - is absurd and a poor product choice!
Bring them back, please!
These standard shortcuts aren't that widely know outside the developer community. I'm trying to promote Confluence as a documentation tool in our organization. Now it is somewhat harder when the editor is suddenly missing two frequently used buttons.
Shortcuts do not appear to be working. I know this because I deleted my last two hours worth of work in error and cannot get it back.
Unfortunately, I cannot just copy and paste a table from Excel to Confluence as the formatting is lost.
Confluence Team - this is not acceptable. If I am trying to use your tool to manage my project and documentation, how can do so efficiently when even the most simple restoration task cannot be accomplished??????
Send Atlassian a bill for all the time you wasted because some dimwit decided that this was a good idea and get the word out on social media. Everyone's pleading and begging are falling on deaf ears. What is the CEO's email address? Start sending the CEO an email. Look how effective that is for Amazon.
If all else fails - cancel. That will get someone's attention.
Agree 100% with other commentators here. Even the 'help' pages for Confluence still show images with the undo/redo buttons, and I had to use google to find the answer - I thought I'd somehow changed my settings to not show these buttons.
Removing these buttons hardly helps with uncluttering - but does adversely affect the useability. I'm pretty disappointed that these have been removed - the editor used to be very very simple to use for 'newbies' and so adoption was easy.
Expecting users to know keyboard shortcuts is extremely unrealistic. Even more disappointing is that these keyboard shortcuts are NOT listed in the 'keyboard shortcuts' help popup.
What action is Atlassian going to take and when?
@Phil Oye are you still out there?
I'm a product manager on Confluence Cloud. Thanks for your feedback.
We have removed the toolbar buttons for Undo/Redo as a starting point to streamline the editor, as well as to align other tools.
Undo/Redo are both accessible via standard keyboard shortcuts: Command + Z / Command + Shift + Z on the Mac and Control + Z / Control + Y on a PC.
However, we are monitoring feedback on this, so thanks for raising it.
Much as I'm an Atlassian fan-boy, I'm with Jill on this one. By all means, streamline the defaults, but give the user a full range of options and let each user choose the ones they want. Keyboard shortcuts are fine for many, but let people have their buttons too.
I've done a lot of work with people who struggle to read for varying reasons, so if I had this facility, I'd have dropped all the colour and italics buttons, to remind myself they're a bad idea.
Completely understand wanting to streamline, but because the "undo" button in the toolbar of Chrome (macOS) does not work to actually undo anything within the Confluence editor (thus, we are forced to use the keyboard shortcut), taking away the buttons is actually an accessibility issue. It is very hard for some people to push two buttons at once, and while there are ways to get around that (the sticky keys setting for example), it would be much easier to just be able to press a button. Please consider putting the undo and redo buttons back.
I am sorry to see these go as well. I do use shortcuts, but have a much better visual and spacial memory, I have trouble keeping a huge number of shortcuts active and present in my mind, so tend to just focus on remembering those that I need to used repeatedly each day.
This falls under a very important action I need to use in Confluence, but not necessarily one I do repeatedly each day. So instead of being "short" it will end up being long cut for me.
I also think this is pretty limiting for your user base, particularly for Confluence which seems like it should be accessible to a range of users from varying levels of technical skill.
Atlassian, please, Please, PLEASE put the undo / redo buttons back! I cannot over-emphasize how bad of a decision it was to remove those. Many users of Confluence are just normal business persons who do not know keyboard shortcuts. This has already become a problem for adoption with use in my firm.
Agreed. This was a bad UX decision impacting those of us who use the product every day. Aesthetics are good during sales demos, but they are of little benefit to the people who have to use the products every day to do their jobs. The UX design should at least allow users to turn off the "pretty mode" and go back into "work mode".
Do you realize you've broken the WAI/W3C accessibility rules? If you have limited dexterity, these key combinations can be difficult or impossible.
Further, using the keyboard shortcuts is ambiguous. You don't know for sure when you've undone or redone everything, whereas a button can be dimmed or disabled when there's nothing more to undo or redo. It's obvious that you're subtracting fundamental functionality from the UI, and this is undesirable - almost negligent.
And for iPad Pro users?? I cannot tell you how much work I have lost because of this. The new editor glitched out, selected a day's worth of worth and boom, gone. Could I undo, no. Was there a backup? No, Confluence was glitching out about auto saving. Cheers guys, streamlined.
Migrating my documentation from Confluence to Box today. We'll then use SharePoint to collaborate.
I cannot expect my partners to use an application that doesn't allow for even the most simple of functions - specifically, the undo function.
It is unreasonable for Confluence to make a conscious decision to make even the most used tasks laborious and frustrating.
Ease of use for my partners and customers is priority 1.
Too bad that Confluence doesn't feel the same way.
Phil Oye > The keybaord shortcuts don`t work as per your comment: Undo/Redo are both accessible via standard keyboard shortcuts: Command + Z / Command + Shift + Z on the Mac and Control + Z / Control + Y on a PC.
I just lost an hours work because the undo is unavailable and can`t navigate through unpublished changes...
You were asking for feedback - as per everyone it`s was a stupid move to remove the button.
As an enterprise solution there is currently no undo functionality at all in Confluence - what a joke.
Sharing my workaround with others:
Meeting my clients' needs are way too important to me than to have them frustrated by Confluence and it's lack of even the most simple of options - like the "Undo" feature and easily copying / pasting tables. Formatting is a labor intensive and the outline numbering performs inconsistently.
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