The Configure Sidebar option is not working in Confluence 5.5

The "Configure Sidebar" option in my sandbox instance is not working. By default, it is set to "Child Page" and when I click on "Configure Sidebar" nothing happens!

I think, I might have played with some with some settings which has disabled this functionality. Please guide.

2 answers

Hello there,

I believe this option is missing due to the theme that is applied to this space. Usually this is option is clearly visible and accessible using the "Global look and Feel" theme.

I also suggest you reset the Space layout to default. Go to Space tools Look and Feel > Layouts and reset all to default.

Please let us know in case you have any questions.

Thanks.

Kind regards,

Luiz Maia
Atlassian Support

Thanks. This issue is across all spaces and not just one space. I checked all "Look and Feel" layouts are set to default. All the global ones in the admin console are also set to default.

Also, it shows the option both on the sidebar and in space tools.. but when I click..nothing happens!!

0 votes

Hey Prateek, 

 

Since there's no customisations configured in the Look&Feel session, as you mentioned some settings to be configured, I believe the Theme used for the instance is the same. So, can you check and schedule some downtime to run the instance in Try to run Confluence under Plugin Safe Mode to see if it will helps. 

 

Also, when you click on the sidebar for Space Tools, can you check what the developer console will give you? For example, in Chrome, you can go with Right Click > Inspect Element.

 

Hope it helps you, sir. In case of having this issue persisting, please, don't hesitate to raise a new ticket in our support channel: https://support.atlassian.com 

 

Kind Regards,
Giuliano Tenedini
Confluence/Crowd Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Confluence

What are your project planning tips?

Hello Community,  Jessica here from the Confluence product marketing team! Today I wanted to get your takes on project planning –– what works, what doesn’t, how do you know if you’re doing it r...

310 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you