Text in whiteboard disappeared

Liz Zivney
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April 8, 2024

I have been working with my team on a whiteboard for several weeks. On Friday we added a lot of new post-its with text. When we came back on Monday, the post-its had been shifted around and the text was erased. No one recalls editing the board after our Friday session.

Post-its that were on the board prior to Friday are still in the correct location with their text. 

This is not the first time something like this has happened, but usually it's occurred when a large group was editing the board and we assumed it was a user mistake.

Is there any way to recover the information we lost?2024-04-08_8-50-47.png

Note - this question is similar, but none of our post-its had subscripts or superscripts.

1 answer

1 vote
Shawn Doyle - ReleaseTEAM
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April 8, 2024

I believe that whiteboards act similarly to a real whiteboard, if someone erases it, it's gone.  I don't see a way to revert changes on a whiteboard, other than ctrl-Z, but then you would need someone to fess up to erasing the text.

Not really helpful now that you have lost text, but in the future, you can lock items on a whiteboard, or even all things, ctrl-A selects everything then ctrl-shift-L will lock them.  I'm pretty sure anyone can unlock it, but it might avoid accidentally removing things.

 

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