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Team member getting an error when attempt to access page

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Miles Westover
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 04, 2023

My team member cannot access confluence.  Account is created, he can log in but every time he clicks into confluence it kicks an erorror that page connot load.  Hes cleared cookies, etc.  He can click on any of the Jira workspaces and has no issue.  confluence is the only one with issues.

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Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 04, 2023

@Miles Westover Welcome to the Atlassian community

Have you provided the team member with product access to Confluence?  https://support.atlassian.com/user-management/docs/give-users-access-to-products/ 

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