Tables in PDF exports have 3D effect

Alison Paddock
Contributor
December 6, 2024

Just started this week any tables in a PDF export have a shadow or 3D effect on their edges. This looks really unprofessional.

PDF Table Issue 1.png

The inline page does not have this issue as all the tables are sized correctly within the columns.

PDF Table Issue 2.png

Any feedback would be helpful. As I stated this is only started happening this past week across many pages and spaces.

Thanks

Alison

2 answers

1 accepted

3 votes
Answer accepted
Dhanush
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 9, 2024

Hello @Alison Paddock

We have identified an active incident related to the PDF export feature, which may be causing the issue you're experiencing.

Our development team is actively working on resolving this and expects to have a solution soon.

If you continue to encounter problems, please submit a support request to our Confluence Support team.

Sergei KNYAZHISHCHE
I'm New Here
I'm New Here
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December 16, 2024

@Alison Paddock why did you accept the answer? Looks like the support team will do nothing unless the support request is created. Isn't that, @Dhanush ?

Alison Paddock
Contributor
December 17, 2024

@Sergei KNYAZHISHCHE  Dhanush said "We have identified an active incident related to the PDF export feature, which may be causing the issue you're experiencing.
Our development team is actively working on resolving this and expects to have a solution soon." I took this as it is recognized as an issue and a resolution would be forthcoming. @Dhanush is there a way I can track the progress of your work? Thank you Alison

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Dhanush
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2024

Hi @Alison Paddock

The reported issue can be monitored using the following ticket:

Thanks,
Dhanush

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Alison Paddock
Contributor
December 18, 2024

Thank you @Dhanush 

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6 votes
Teodora V _Fun Inc_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 7, 2024

Hi @Alison Paddock 

I tested your case with different layouts and page widths and got the same result. There is no obvious cause for this behavior. I suggest you log a support request to Atlassian's support team.

I also marked this question as 'needing assistance', so someone from the Confluence team would come to help us out :)

Screenshot 2024-12-07 at 12.30.28.png

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