Tables in PDF exports have 3D effect

[Alison Paddock]

Just started this week any tables in a PDF export have a shadow or 3D effect on their edges. This looks really unprofessional.

The inline page does not have this issue as all the tables are sized correctly within the columns.

Any feedback would be helpful. As I stated this is only started happening this past week across many pages and spaces.

Thanks

Alison

[Dhanush · Accepted solution]

Hello @Alison Paddock

We have identified an active incident related to the PDF export feature, which may be causing the issue you're experiencing.

Our development team is actively working on resolving this and expects to have a solution soon.

If you continue to encounter problems, please submit a support request to our Confluence Support team.

[Sergei KNYAZHISHCHE]

@Alison Paddock why did you accept the answer? Looks like the support team will do nothing unless the support request is created. Isn't that, @Dhanush ?

[Alison Paddock]

@Sergei KNYAZHISHCHE  Dhanush said "We have identified an active incident related to the PDF export feature, which may be causing the issue you're experiencing.
Our development team is actively working on resolving this and expects to have a solution soon." I took this as it is recognized as an issue and a resolution would be forthcoming. @Dhanush is there a way I can track the progress of your work? Thank you Alison

[Dhanush]

Hi @Alison Paddock

The reported issue can be monitored using the following ticket:

• Tables in PDF Export Display Shadows and Extra Lines

Thanks,
Dhanush

[Alison Paddock]

Thank you @Dhanush 

[Teodora V _Fun Inc_]

Hi @Alison Paddock 

I tested your case with different layouts and page widths and got the same result. There is no obvious cause for this behavior. I suggest you log a support request to Atlassian's support team.

I also marked this question as 'needing assistance', so someone from the Confluence team would come to help us out :)