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Synchrony is not starting up

roman_baeriswyl

Hello

As I finally moved to my own nginx reverse-proxy, I thought I should be able to run Synchrony.

Unfortunaltely, synchrony is not starting. I have the same message as this person here: https://community.atlassian.com/t5/Confluence-questions/confluence-synchrony-editing-can-t-start-when-i-update/qaq-p/1202946 who in the end was advised to also open a ticket.

My setup is as follows:

- Confluence is running as a docker container in an ubuntu server (VM)

- The data for confluence is on an NFS share

- As database, a Postgresql Docker container is used

- Nginx reverse proxy is used to redirect to confluence

The confluence instance is directly reachable from the web with a subdomain (without the /confluence subpath), which redirects internally to http with port 8090.

I tried already what was mentioned in the thread above (removing the plugin caches). That did not help.

Thanks for your help
Roman

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brbojorque

Hi @roman_baeriswyl ,

May I know what version is your Confluence to start with?

Synchrony port is 8091 please make sure that your forward the synchrony request in nginx.

localhost:8091/synchrony

roman_baeriswyl

I use the latest (7.1.0), I have updated it several times as it is running for quite a while now (I think it started with one of the first 6.x version).

Here is my current nginx script:

server {
    listen 443 ssl;
    server_name wiki.xxx.net;

    include conf.d/ssl.conf;

    location / {
       proxy_pass http://<ip>:8090;
       client_max_body_size 100m;
       proxy_set_header X-Forwarded-Host $host;
       proxy_set_header X-Forwarded-Server $host;
       proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
    }

    location /synchrony {
       proxy_pass http://<ip>:8091/synchrony;
       proxy_set_header X-Forwarded-Host $host;
       proxy_set_header X-Forwarded-Server $host;
       proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
       proxy_http_version 1.1;
       proxy_set_header Upgrade $http_upgrade;
       proxy_set_header Connection "Upgrade";
    }
}

The main problem is that synchrony is not even starting as it throws the same exception as in the thread I linked above.

brbojorque

Hi @roman_baeriswyl ,

It looks good, maybe this is environment issue please attach your atlassian-confluence.log, also please sanitize it so sensitive data will not be included.

I remember 6.13.x has the stable version of Synchrony, for the latter there are stuff to do to make it work.

roman_baeriswyl

The logs can be found here: <hidden>

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