Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Stuck on a captcha loop when logging in

I am trying to connect to my confluence, which is hosted on my ubuntu server. whenever i try to login to the web interface, I'm required to go through a Captcha before logging in. I'm stuck in a captcha validation loop. Every time i enter the word I keep getting asked to do another and another and another and so on.

How can I disable this as i can't login to my confluence system.

1 answer


There are captcha  for default setting refer below.


Hi Yao,


thanks for the above screenshot, but unfortunately i can't even login to make those changes. kba.png

At user setting, you can reset fail login to 0, it should change normal for confluence login.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Watch 4 Confluence apps compete for Best App Demo in September's Appy Hours

Calling all collaborators! Appy Hours on the Atlassian Community is a monthly event where 4 Partner and app vendor presenters go head-to-head with 5-minute demos for the title of Best App Demo. I...

588 views 0 13
Read article

Atlassian Community Events