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Space directory has disapeared

Hello, 

I am running Confluence server 7.13.8, and somehow, our space directory has dissapeared. We can still access our space from the dropdown menu, but once going through the space directory itself; it shows empty. Any suggestion?

Thank you!

Yannick.

1 answer

Hi @Franck Yannick Kengne Djomo ,

Some of the potential reasons for such issues are below:

  1. Corrupt Indexes
  2. Customisations
  3. Or any incompatible third-party plugin with the updated confluence version.

Please try below in the following sequence:

  1. Rebuilt indexes from scratch by following - https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html
  2. Clear Customisation by following - https://confluence.atlassian.com/confkb/how-to-clear-customizations-from-confluence-314447086.html#:~:text=Delete%20any%20custom%20HTML%20in,page%20to%20the%20default%20Layouts.
  3. Run in Safe mode by following - https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html

I hope this helps.

 

Thanks,

Aamir

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