Space Creation Issue

[Norman Bailey-Powers]

I can create a space on my personal Mac at home however I can not create a space using the same Confluence Site and user credentials on my Company Laptop (Windows 10)

Desired result:

I can successfully Create a Space with no issue

Laptop Details:

Windows 10 using Google Chrome Version 88.0.4324.190

Steps to reproduce:

1.  Navigate to spaces

2. Create Space

Actual Result:

The Create Space Feature does not work

When using "Copy Space Tree" app the Submit button remains greyed-out 

[Fabienne Gerhard · Accepted solution]

Hi @Norman Bailey-Powers 

are there any known settings / firewall issues at your company? 

Did you try using your company laptop from home? Does this also happen to other colleagues?

We had similar problems and found out that networking security settings at company were the problem.

[Norman Bailey-Powers]

Thanks for your prompt response:

1. They are no know firewall issues at our company

2. This does occur when working from home and office.

3. This doesn't happen to my other colleagues

[Fabienne Gerhard]

Ok super strange - please contact your IT department cause for me it seems like a setting on your working PC causes this problem. Your account seems work out fine.

Hope this will work out! Let me know if you found a solution.