Show Service Desk SLA reports on Confluence

[Jose M]

Hello!

There is any way to show the SLA reports from Service Desk on a Confluence page?

Regards

[Micha]

Dear community,

Is there a clear answer to this question? Why is it so hard to get SLA reports directly on a Confluence page?! This should be one of the reasons clients will use Confluence and Jira together right?

Kind regards,

Micha

[Andrea Carl]

You could use an iframe macro alone or if you embed the iframe macro within the div macro and set the style, you can capture a specific area of a page, which would be your service desk report.

[Markus Pöhler]

I am also trying to include SLA statistics from JIRA Service Desk to a Report created in Jira. Looks like rocket science. 

Would be highly appreciated if anyone has a solution.

PS: Since I am able to handle SQL and PowerBI, anyone who can provide good working SQL queries for Jira to run reporting about issues and SLA is highly welcome to share that. 

Thanks 

[René Baudner]

@Markus Pöhler

I am pretty much in the same situation at the moment. Have you found a solution for this? The only thing I found was https://kintosoft.atlassian.net/wiki/spaces/SFJ/pages/52981672/Service+Desk+JIRA+Java+API but the mentioned tables are not existing....

Cheers,

René