Sending message to Slack channel when a specific user is tagged in Comments

Gregory Kremer May 16, 2023

Hi all,

We'd like to have a message sent to a Slack channel when/if a specific JIRA user is tagged in Comments section. Does anyone know how to achieve this? I'd greatly appreciate the suggestion.

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Teresa_DevSamurai
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May 16, 2023
Gregory Kremer May 17, 2023

@Teresa_DevSamurai Thank you for your reply. It is not a matter of the method to use in this case. What I am not sure is how to send it only when specific user is tagged in Comments. Is there a "smart value" for it and what is it?

Teresa_DevSamurai
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

Ya, I see what you mean now; I think it could use the "Automation" feature, but I'm not sure it will work in your case, so we'll have to wait for answers from others.

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