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Sending message to Slack channel when a specific user is tagged in Comments

Gregory Kremer
Gregory Kremer May 16, 2023

Hi all,

We'd like to have a message sent to a Slack channel when/if a specific JIRA user is tagged in Comments section. Does anyone know how to achieve this? I'd greatly appreciate the suggestion.

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Teresa_DevSamurai_
Teresa_DevSamurai_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 16, 2023

You can try using "webhook" by following this instruction.

https://confluence.atlassian.com/automation070/how-to-use-slack-messages-with-automation-for-jira-1014664546.html

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Gregory Kremer
Gregory Kremer May 17, 2023 • edited May 19, 2023

@Teresa_DevSamurai_ Thank you for your reply. It is not a matter of the method to use in this case. What I am not sure is how to send it only when specific user is tagged in Comments. Is there a "smart value" for it and what is it?

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Teresa_DevSamurai_
Teresa_DevSamurai_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 17, 2023

Ya, I see what you mean now; I think it could use the "Automation" feature, but I'm not sure it will work in your case, so we'll have to wait for answers from others.

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