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Screen shots are not visible to users

Alison Bull
Alison Bull
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February 20, 2025

Hi, I am building Confluence pages and the screenshots I'm inserting are not visible to other users. They are seeing Preview Unavailable. I see them on my end. 

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Humashankar VJ
Humashankar VJ
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February 20, 2025

Hi @Alison Bull 

If you've copied and pasted images from a personal storage service like Google Drive into Confluence, others may not be able to view them if they don't have access to that storage.

To resolve this issue, simply download the images to your device and then upload them directly to Confluence, ensuring they're accessible to all users.

To learn more - Solved: The picture in the page are not able to be shown t...

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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