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Rename Confluence Project (URL)

Hello everyone,

 

We just saw the note on the following page: https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

We're interested in renaming our confluence and Jira environment due to the fact that we renamed our company. So basically we'd like to change the subdomain from "abc" to "xyz."

As far as I understood in the page attached, the support can rename the page. That's why we've contacted them, but unfortunately they forwarded us to this community.

So it would be great if someone could explain or help us :-)

 

Many thanks in advance.

 

Best,

Alex

1 answer

0 votes
Diego Atlassian Team Dec 18, 2020

Hello @Alexander Pohlein !

The procedure to change URL can only be done by Atlassian support itself.

Since our technical support channel access starts with an Standard license, this is not available for Free users.

What we can do is:

  1. Start a Standard license trial
  2. Raise the rename ticket
  3. When the procedure is done, downgrade to free

I hope this helps!

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