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Remove vs Suspend (a user)

Trying to understand what actually happens when a a user is removed or suspended. 

1. Will I still be able to view and access any content/pages that they had created?

2. If yes, does this remain for an indefinite period?


1 answer

1 accepted

2 votes
Answer accepted
Brant Schroeder Community Leader Aug 03, 2022

@Kevin Folwell When a user is removed or suspended the content that they created or updated will remain indefinitely.  

Excellent thank you Brant.

@Brant Schroeder Maybe you have an answer for this question too: What is the difference between Suspended and Removed? I looked at but could not find a clear explanation of the difference between the two

Brant Schroeder Community Leader Oct 25, 2022

@Erwin Juenemann As it states in the documentation:

  • Remove A User - Remove a user if you don’t want them to appear in your organization. 
  • Suspend A User - If you want to remove the user’s access temporarily, select Suspend access instead of Remove user

If you suspend a user then they remain in your organization.  If you remove them then they are no longer in the organization.

Like Erwin Juenemann likes this

Thank you @Brant Schroeder . Maybe I'm trying to be too thorough, but what I was hoping for is a page outlining the impact of removing a user, e.g. 

- will their names still be associated with the content they created? (I note you wrote that their content remains indefinitely - I'm trying to understand if their names remain on the system, linked to their content)

- will there be a sort of 'removed users' list available to administrators? will I be able to see whom I removed when, or does 'remove' mean these users will completely disappear from the user management section?

Brant Schroeder Community Leader Oct 26, 2022

@Erwin Juenemann removed means that they will completely disappear from your instance.  Their comments, etc will remain but will display deleted user or something like that in place of their name.  There are no reports that show who has been removed.

Like Erwin Juenemann likes this

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